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Head of UX (CEJB 17 256)

Location: Singapore
Job Type: Permanent
Posted on: 22/12/2017

Job Description:

Our client is an agency with an expertise in web development, custom tailored systems development and interactive media. Currently, they are searching for the Head of UX for their agency.

The Head of UX leads the compelling and creative experiences that strike a balance between the consumers’ intent and the business’s needs. The Head of UX plays the strategic role of aligning the product’s roadmap with consumer/market needs, hereby, creating balanced and elegant product solutions amidst constraints in the product’s technical framework.

Therefore, the role of Head of UX is both a hands-on and strategic role that demands that its occupier have a solid background in the conceptualizing, designing, and creating first-class product experiences for the consumers.


  • Contribute strategically to impact the product roadmap, as well as defining the overall UX approach and strategy
  • Translate user requirements into compelling interactive journeys
  • Championing improvements to user experience within project teams and disseminating the UX objectives, reasoning and decisions
  • Manage the workflow and resource allocation for UX design
  • Consistently elevate the level of work from the UX team, foster an environment of consistent improvement and connection to business results
  • Develop clear, measurable goals for the UX team
  • Mentoring and guiding team members
  • Manage new hire and assist in recruitment

Job Requirements:

  • Proven and successful working experience in information architecture, consumer experience design, interaction design for a minimum of 5 years with some experience leading a team.
  • Bachelor’s Degree in Design, Multimedia, Information Architecture, Human Computer Interaction, Instructional or Graphic Design, related field.
  • Ability to communicate complex concepts clearly, interactively, and persuasively to all audiences is an absolute necessity.
  • Expertise in user-centered design and how to apply those User research background
  • Ability to create usability patterns, data interactions and workflows
  • Knowledge of design processes, UI patterns, HCI principles & Best practices
  • Experience spearheading consumer engagement and consumer experience
  • Previous experience working throughout a project lifecycle.
  • Experience with a variety of research techniques including user interviews, stakeholder interviews, competitive analysis, user journey mapping, usability testing, traffic / funnel analysis, multivariate testing
  • Excellent problem-solving and analytical abilities

Recruiter Name : Byron Chong Wen Chee (Zhong Wenqi) (R1105998)
Recruiter Email : byronchong@connect-energy.com

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