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IT Team Lead (CEJB 18 081)

Location: Singapore
Job Type: Permanent
Posted on: 20/06/2018

Job Description:

  • Manage IT daily operations and provide support to the company’s offices in APAC region.
  • Manage all IT purchasing and budgets for company’s offices in APAC region.
  • Manage APAC and China IT team and projects.
  • Oversees all Service Desk activities at the regional level and ensure SLA are met.
  • Oversees administrations and maintenance of regional IT assets.
  • Carry out IT operations projects and on-board vessels support.
  • Implement and maintain group IT policies, process, procedures and IT security.
  • Develop and maintain APAC IT architecture in conjunction with global IT operations teams.
  • Identify opportunities for improvement and make constructive suggestion for change.
  • Ensure relevant technical and operational documentations are in place for all APAC IT systems.
  • Work with IT manager, other team leaders and regional business managers within different business departments to plan, prioritise and deliver projects and tasks.
  • Provide a weekly reports to Group Head of IT and IT Manager

Job Requirements:

  • Minimum 4-5 years of relevant working experience in an enterprise environment with at least 1-year experience as a team leader.
  • Experience of working in ITIL and IT Service Desk environment
  • Strong leadership skill, people management, vendors management, time management, incident and provide management with excellent customer relationship management skills.
  • Excellent communication, highly energetic and strong engagement skills.
  • Able to motivate the team to deliver services and meet SLA consistently.
  • Able to work independently and adapt to a dynamic working environment.
  • Able to handle work pressure and work after hours when necessary.
  • Able to travel at short notice.

Certifications in the following areas would be a significant advantage.

  • Degree in Computer Science or related
  • Microsoft technologies especially Azure
  • VMWare vSphere VCP
  • Cisco CCNA/CCNP
  • ITIL and Prince2

Recruiter Name : Ronald Serdoncillo
Recruiter Email : ronald.serdoncillo@connect-energy.com

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